Frequently Asked Questions

Shipping

How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping takes 3–7 business days. Express shipping takes 1–2 business days. Free U.S. shipping is available on eligible orders over $99.

Do you ship internationally?
TechNova currently serves customers in the United States only.

How do I track my order?
You will receive a tracking email once your order has shipped.

Returns

What is your return policy?
Eligible items may be returned within 30 days of delivery if unused and in original packaging. Some exclusions may apply.

How do I start a return?
Contact us at support@technovaonline.com or call +1 606 576 9576 to initiate a return.

When will I receive my refund?
Refunds are typically processed within 5–10 business days after we receive and inspect your return.

Products

Are your products covered by warranty?
Warranty support is available on eligible products. Coverage varies by product and manufacturer. Please refer to the product page for specific warranty details.

Are products brand new?
Yes, all products sold on TechNova are brand new.

Payments

What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

Is checkout secure?
Yes, our checkout is SSL-encrypted for your security.

Account

How do I create an account?
Click “Account / Sign in” in the header and follow the prompts to create your account.

Can I checkout as a guest?
Yes, guest checkout is available at TechNova.

Still Have Questions?

Contact our support team at support@technovaonline.com or call +1 606 576 9576. We respond within 24–48 business hours, Monday–Friday, 9AM–6PM EDT.